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ePly Training Videos

Welcome to ePly

  • Introduction to the ePly Software
  • Training Video Flow

Form Setup

  • How do I create or copy a form?
  • How can I add a logo or image to my form?
  • How can I add or make changes to a section?
  • How do I add event registration fees/pricing for an event?
  • How do I make a question/field required or mandatory?
  • Where can I edit the registration confirmation page?
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Payment Options

  • How do I add/edit the payment options?
  • Can the system automatically cancel a registration if they have not paid?
  • How can I add a discount code?

Managing Your Registration Data

  • What does the Dashboard report tell me?
  • How do I search for a registrant?
  • How do I add, edit, or cancel a registration?
  • How can I create a custom report?
  • How can I re-send a confirmation email or send mass emails?

Financials

  • The Payments Report vs. All Transactions Report
  • How can I manually process a credit card?
  • How can I re-send a credit card receipt?
  • How can I apply a cancellation fee and/or process a refund?
  • How can I update a payment that was received outside of ePly?

Hours: Mon - Fri: 7 AM - 4 PM Pacific | Email: support@eply.com